Responsible gambling

If you feel that your gaming or betting habits are getting out of control, we encourage you to take steps to limit or stop these activities.

At Bet99, our main goal is for all of our customers to have a safe and enjoyable experience with us. If we notice any potentially problematic behavior, we will reach out to you directly through live chat or email to discuss your situation and offer support in managing your account limits.

We encourage responsible gaming practices and remind our players that:

• All of our games are designed for entertainment only.
• Gaming should be done responsibly and within budget.
• Players must be at least 19 years old to participate (21 in some provinces).
• You can set limits or stop playing altogether if needed.

Some of the tools available on our site include:Deposit Limits: Allows you to set a specific amount that cannot be exceeded for any single deposit, daily, weekly, or monthly.Time-Outs: Temporarily locks your account from being accessed for 24 hours up to 3 months. This can help give you time and space to reassess your situation before returning to gaming.Self-Exclusion: A permanent block on your account that prevents access until you contact us to re-enable it.

We are also committed to promoting responsible gaming practices, supporting those in need through partnerships with relevant organizations (e.g., ConnexOntario), and staying up-to-date with industry developments and regulations.